University of Holy Cross

2016-2017 Administrative Support Units

The University of Holy Cross’ administrative support units provide services intended to aid the student in educational attainment. Eight divisions and their subsidiary units, as indicated below, function in support of the mission of the University and its strategic initiatives. Seamless administrative support services are coordinated and monitored at the Vice President and Presidential levels.

UHC Organizational Chart

  1. Academic Affairs, as an administrative division, is responsible for two support units, the Blaine S. Kern Library and the Thomas E. Chambers Counseling and Training Center. Academic Affairs, and the services it provides to students and the larger community, is integral to the University’s mission, which is in part to ‘educate the minds and hearts of its students’. The Provost and Vice President for Academic Affairs supervises this division and the units it encompasses. Please call 504-398-2221 for assistance.
  2. Enrollment Management is responsible for three support units, Admissions, the Registrar’s Office, and Financial Aid. Admissions serves as the major recruiting arm for new students and processes their admission. The Financial Aid Office helps students secure funds necessary to pursue their educational goals at UHC. It is responsible for the administration and implementation of federal, state, and institutional programs of financial assistance. Enrollment Management works closely with Mission Integration and Academic Affairs. The Vice President for Enrollment Management supervises this division and the units it encompasses. Please call 504-398-2175 for assistance.
  3. Finance is responsible for two support units, the Finance Office and the Bursar’s Office. Finance thus provides financial services necessary to successful implementation of the University mission. The Vice President for Finance supervises this division and the units it encompasses. He reports directly to the President and serves on his Cabinet. Please call 504-398‐2254 for assistance.
    • The Finance Office strives to sustain institutional financial integrity with effective internal controls and useful financial information for the University’s stakeholders. The Finance Office prepares financial statements and tax-reporting documents for the University, coordinates audits of the University, and performs treasury functions for the University. The Finance Office manages and accounts for all University contracts, grants, donations and investments for the University. It strives to collaborate and cooperate with all departments within the University to establish best practices to promote and secure the University’s financial resources. The Finance office works with administrative and academic units as a one‐stop location for the highest quality, value‐added business and financial planning, financial projections, and decision support related to efficient resource allocation and utilization. The Finance Office provides procurement services, payables, budgeting, payroll and monthly department reports to all departments.
    • The Bursar’s Office serves the UHC community by providing student billing and payment information that is clear, accessible and seamless to our students, families, faculty and staff. The Bursar ensures that tuition and fee revenues are received recorded and reported accurately and provides statements of tuition and fees assessed.
  4. Mission Integration is responsible for one support unit. As the name implies, Mission Integration is responsible for ensuring that the University’s mission is at the heart of all operations and initiatives. Campus Ministry is a unit housed within this division. The Division works closely with the Mission Integration Committee and Academic Affairs. The Vice President of Mission Integration reports directly to the President and serves on his Cabinet supervises this Division. Please call 398‐2271 for assistance.
  5. Institutional Advancement encompasses three support units, Philanthropy and Stewardship, Marketing and Communications, Alumni and Parent Relations. The Division’s primary responsibility is to solicit external funding for scholarships and strategic initiatives necessary to the advancement of the Institution. Gift investment is solicited from a variety of donors, including individuals, foundations, corporations, and occasionally, public sources. Grantsmanship, and face‐to‐face identification, cultivation, solicitation, and stewardship support this endeavor. The units titled Marketing and Communications and Alumni and Parent Relations report to the Executive Vice President for Institutional Advancement, who is responsible for their supervision. The Vice President for Philanthropy and Stewardship is works closely with the Executive Vice President. Both report directly to the President and serve on his Cabinet. Please call 398‐2130 for assistance. Please call (504) 398‐2206 for assistance.
  6. The President’s Office is responsible for the supervision of four support units, Human Resources, Institutional Technology, Security, and Facilities. Please call 398‐2109 for assistance.
    • Human Resources is responsible for the maintenance of the accurate, confidential files for all of the University’s employees and reports directly to the President. It aids in the hiring process and provides employees with information regarding University‐sponsored benefits. It has oversight of the Copy Center. The Director of Human Resources who reports directly to the President supervises this unit. Please call 398‐2111 for assistance.
    • Information Technology is responsible for keeping the technical resources used by academic and administrative departments up to date and practical for the classroom. Its Director reports directly to the President. Our goal is to provide top‐notch training and everyday support for the users of our complex systems, while at the same time maintaining consistent and diligent data security practices. IT seeks to make sure our infrastructure positively affects the classroom experience for students and faculty, enhances the administrative support arm of the University, and uses technology on our campus that promotes the highest productivity for everyone. Information technology is composed of the following functions:
    • Information Security
    • Database Administration
    • Application Development
    • Blackboard Administration
    • Web Management
    • Network Administration
    • Server Administration
    • Telecommunications
    • Print Management
    • User Support

    The Director of Information Technology, who reports directly to the President, supervises this unit. Please call 504-398‐2106 for assistance.

  7. The Campus Safety Department, headed by the Chief of Campus Police, is responsible for the safety and security of all who enter the University. This department works in close collaboration with the University’s Safety Committee. Security is maintained via security patrols, an alarm system, security cameras, and after‐hours swipe‐card entrance and exit points. The Chief of Campus Police maintains monthly security reports and reports directly to the President. Please call 504-329‐4430 or 504-247‐3825 for assistance.
  8. The Facilities Department includes facilities maintenance, grounds and housekeeping with a mission to create, enhance and maintain a high quality environment that is conducive to teaching, learning, and working. The Department utilizes work orders as a means to provide communication of special needs from both academic and administrative units, urgent and non‐urgent. This department, in support of University campus equipment and physical resources, manages preventive and deferred maintenance. This unit handles all aspects pertaining to physical facilities—from arranging desks, preparing for on‐campus events, hanging frames, to renovations and remodeling projects. Please call 504-398-2254 for assistance.
  9. The Division of Student Affairs is responsible for three support units, the Center for Teaching and Learning, Student Life (includes the Campus Nurse), and Residential Life. The Center for Teaching and Learning is responsible for oversight of the tutoring labs, placement testing, and advising of first time freshmen. Student Life provides services to students through judicial processes, campus events, and clubs and organizations, such as the Student Government Association. The campus nurse provides immediate healthcare assistance to the entire University community. Residential Life promotes the safety and wellbeing of students who live on campus. Student Affairs works closely Academic Affairs, Enrollment Management, and Mission Integration. The Vice President for Student Affairs supervises this division and the units it encompasses. Please call 504-398-2123 for assistance.

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A Ministry of the Marianites of Holy Cross: Educating Hearts and Minds

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