University of Holy Cross

Bursar's Office

The Bursar’s Office provides services to assist students with their billing statements, payments on student accounts, and other student needs regarding their UHC financial records. The Bursar’s Office also provides banking and merchant services for all the University's colleges and departments, events, the general public, private and corporate businesses, and federal and state agencies in performing their financial responsibilities.

Services include:

  • Preparation and distribution of student fee bills
  • Billing students for tuition, fees and miscellaneous campus charges
  • Collection of delinquent accounts
  • Distribution of refunds, scholarships, sponsorships and financial aid residuals after disbursements
  • Banking and merchant services for UHC sponsored events
  • Reconciliation of student and non-student Accounts Receivable

Location

The Bursar’s office is located in the main building on the second floor.

Office Hours and Contact information

Monday, Tuesday, Thursday: 8:30am - 5:00pm
Wednesday: 8:30am - 6:00pm
Friday: 8:30am - 3:00pm
504-398-2151

Student Account Billing

As a student, you have an account that includes individual charges and credits for each term. Charges include course tuition and other fees, such as lab fees, meal plan, etc. Credits applied to your account may include a combination of payments, such as credit cards, personal checks, and financial aid.

To view your student account, log in to Self Service and select Finance then Balance.

If you register online, you receive a registration and payment confirmation by email. If additional charges are applied to your account at a later date, log in to Self Service to view and pay the charges.

If you register using a paper registration form, be sure to log in to Self Service to view your course schedule from the course registration and schedule menu. If additional charges are applied to your account at a later date, log into Self Service to view and pay the charges.

Stopping Payment on Checks or Credit Cards

Stopping payment on checks or credit cards is not a valid method of dropping or withdrawing from your courses. if you stop payment on a check or credit card without following the University’s policies and procedures for dropping or withdrawing from your courses, you are responsible for all course tuition and fees posted to your student account.

Payment Due Dates

Tuition Payments

To make a payment, go to Self Service login and click on the 'Finances' tab.

  • All payments for tuition must be received in the Bursar's Office by the TUITION PAYMENT DEADLINES each semester. Payments received after the deadline, regardless of the postmark date, are considered late and are subject to late charges.
  • If you register for additional courses after fee bills have been sent out, you will not be sent a new fee bill prior to the tuition payment deadline. Check Self Service for the most current account balance.
  • Please see the semester DATES & DEADLINES for detailed information regarding tuition payment dates and applicable late penalties.
  • Be sure to include any appropriate late charges if you will be paying late.

Payments for Other Charges

  • Other charges are due as incurred.
  • Refer to the fee bill for due dates.
  • Charges not paid by the due date may be subject to a late fee.
  • Students may obtain their current account balance and make payments online using Self Service.

Tuition Payment Plan

Enroll in the Tuition Payment Plan by completing the form in the Bursar’s Office. Enrollment is required each fall and spring semester. Payments plans are not available for summer sessions. Payments plans are only available on accounts that have not defaulted in past semesters on the payment plan and the account must be in good standing in order for a payment plan to be issued.

The University of Holy Cross offers a Tuition Payment Plan for the Fall and/or Spring semesters. It allows students to spread their tuition payments over 3 installments per semester. There is a $55.00 per semester non-refundable enrollment fee for this service. The Tuition Payment Plan includes tuition, program fees/tuition differentials, course fees and mandatory fees. All other charges are payable within the standard payment policies. The first third of the total balance and the $55.00 fee are due the Thursday before the semester begins. If payments are not made timely, there is a $55.00 late fee for each late payment.

Installment Tuition Payment Plan Charges included
First Payment Plan fee, 1/3 of tuition, program fee/tuition differential, course fees and mandatory fees
Second 1/3 of tuition, program fee/tuition differential, course fees and mandatory fees
Third 1/3 of tuition, program fee/tuition differential, course fees and mandatory fees

Please refer to the Tuition Payment Plan Terms and Conditions for complete details.

  • I must enroll in the payment plan by the Thursday before the semester begins to avoid losing my classes.
  • I am responsible for paying each of the three installments on time.
  • One missed payment will result in cancellation of the plan. Remaining tuition or fees will be due immediately and services will be subject to cancellation for non-payment.
  • Checks returned for non-payment will result in a $55 service charge. Two dishonored checks will result in future ineligibility for the plan.
  • Financial aid is handled separately from the Payment Plan.
  • Should it become necessary for the University to retain an attorney or collection agency to secure payment of any amount due, I will be responsible for all collection costs and legal fees.
  • I am required to re-enroll each semester to participate in the Payment Plan.

By enrolling in the Payment Plan,
I agree to these additional terms and conditions:

  • The $55.00 fee for the Payment Plan is non-refundable.
  • I am responsible to pay tuition in full even if I do not attend classes. I must officially withdraw to obtain any available refund/reduction of balance. The last date for a 100% tuition refund is: see Dates and Deadlines.
  • I agree to pay ALL tuition/fees on the plan. If I add or drop classes, I must check my account on Self Service or contact the Bursar's Office to determine the effect on the payments.

Past Due Balances

A past due fee will be assessed to accounts not paid on time. Until the account is paid in full, UHC services will be withheld, including, but not limited to, registration, grades, transcripts, and diplomas. If further action is warranted, you will be responsible for all collection costs and legal fees. All collections and legal costs will be added to the balance of your unpaid obligation.

Tuition and Fees

Click here for 2017-2018 Tuition and Fees Information.

Click here for 2016-2017 Tuition and Fees Information.

Late registration fee: $160.00

NSF checks: $55.00

Refund Disbursement

All refunds will be processed through BankMobile. If you are expecting a refund, please log in to your Self Service account to check your balance. If you have a credit balance, a refund is due to you and will be processed within 14 business days from the date the credit was generated.

Currently, the University of Holy Cross has partnered with BankMobile to refund all student credit balances. You will receive a green envelope in the mail. Once you receive this welcome kit, please activate your account with your personal code at RefundSelection.com. You will be given an option to receive your refund through Direct Deposit to your bank account or electronic deposit to a BankMobile vibe account. Please make sure your mailing address is updated with the Register‘s Office. Once your refund has been processed, please allow 3-4 business days for your funds to be received by BankMobile. If you have not received your funds within 10 business days, please contact the Bursar‘s Office to have this researched. It is the student‘s responsibility to make sure that the University has the most current address.

For more information on BankMobile, click here.

Tuition Refund Dates

Please refer to the Academic Calendar for these important dates.

NO CASH PAYMENTS WILL BE ACCEPTED FOR TUITION PAYMENTS!

Student Request

Transcripts - Please contact the Registrar’s office for more information

Refunds - Please contact the Bursar’s office

Financial Aid - Please contact your financial aid counselor

Important Dates

Please refer to the Academic Calendar for these important dates.

Frequently Asked Questions

What are the methods of payment?

  • Visa
  • MasterCard
  • Discover
  • Check
  • Money Order

How can I make payments?

  • Online (through your Self Service account)
  • In person (see above for our office hours)
  • Mail (ATTN: Bursar’s Office, 4123 Woodland Dr New Orleans, LA 70131)

Who do I contact regarding questions about charges on my statement?

  • The Bursar at 504-398-2151

Who do I contact if I have a question about my financial aid?

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4123 Woodland Drive, New Orleans, LA 70131 (504) 394-7744 or 1-800-259-7744

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