University of Holy Cross

Self Service

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Self-Service Login Instructions

The first time you log into Self-Service there is some information you must provide to validate your account: your ID number, first name, last name, and date of birth as it appears in our system. All of this information has been provided to you in the Self-Service notification email. Please be sure you can locate this information before proceeding.

If at any point in the below process you encounter difficulty please call the IT Helpdesk at 504-398-2106 from 8:00 AM to 5:00 PM and we will be happy to assist you.

At the Self-Service login screen enter your email account and email password in the fields to the left of the page and click Log In.

After successfully logging in you must verify your account. Enter your ID in the System ID field and First Name, Last Name, and Date of Birth in mm/dd/yyyy format in the respective fields, then click Verify Account.

Upon successfully verifying your account information you must verify your password, choose a security question and provide a corresponding answer. After you have entered the requested information click Save.

After you have saved your security question and answer you will be automatically redirected to the Self-Service home page; this is the page you will see every time you log in. The menus in SelfService are broken into tabs running horizontally across the page; clicking on a tab will bring up a set of submenus in the bar directly below the tabs. The below screenshot is the typical Self-Service home page for students.

As an example of how to navigate the SelfService interface click on the Finances tab. You will see the submenus Balance, Statement, and Financial Aid in the submenus.

Clicking on one of these submenu items will bring up the information for the corresponding submenu item.

As another example click the Classes tab. You should see the submenus Schedule and Permission Requests.

After you are finished in Self-Service make sure you click the Log Out button at the center top of the page. You will be prompted to close the window; it is advisable to close the window when you are done to ensure that someone does not come behind you and gain access to your account.



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A Ministry of the Marianites of Holy Cross: Educating Hearts and Minds

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