COVID-19 Frequently Asked Student Questions & Answers
January 10, 2021
CARES Act Frequently Asked Questions
Q. What is the CARES Act Higher Education Emergency Relief Fund?
A. Federal funding that has been entrusted to higher education institutions in order to provide emergency grant funds to eligible students that experienced a financial hardship caused by the disruption of campus operations due to COVID-19. The University of Holy Cross has signed and returned the certification agreement and will use the 50% mandated as emergency financial aid grants to students. The school has received $354,343 for emergency financial aid grants and has disbursed $349,596 as of 10/28/2020. The university has identified 920 students who may be eligible. So far, the university has sent relief to 799 students.
Q. Who is eligible to receive emergency funds?
A. Per the U.S. Department of Education, eligible students are those who filed a Free Application for Federal Student Aid (FAFSA) or who are eligible to file a FAFSA. Please submit a FAFSA to the university to determine eligibility.
Q. Who is not eligible to receive CARES Act emergency funds?
A. Per the U.S. Department of Education, international, dual credit, non-U.S. citizen students and students enrolled exclusively in online courses prior to March 13, 2020 are not eligible for CARES Act funding.
Q. How much will eligible students receive?
A. The amount provided to each student will vary depending on their EFC (Expected Family Contribution) obtained from the FAFSA, hours enrolled for Spring 2020, and funding availability. The amounts range based on those criteria from $1000-$50.
Q. How long will it take to receive my funds after the application is completed?
A. Students will receive an email notification once the funds have been released. It could take up to 2-3 business days after funds are released to receive the funds.
Q. What are the funds used for?
A. Funds are used to assist with expenses related to COVID-19 such as healthcare, childcare, technology, food, and housing.
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August 11, 2020
Q: Will the Student Lounge be open?
A: Not in Phase 2. When we go into Phase 3, the matter will be re-considered.
Q: Will students be required by their clubs to do service activities off campus?
A: No. During Phases 0-3, students are exempted from these requirements. After Phase 3, the matter will be re-considered.
Q: How do I know if my online class meets at a certain time or anytime?
A: Look at your class in Self-service. When you see days and times listed, that means you login at those times, just like if you went to a class on campus. Those classes are called synchronous. If you see a time that is very short, like 8:00-8:05, that means you can login at any time. Those classes are called asynchronous.
August 8, 2020
Q: I am inquiring as to the current status of classes, online versus in-person classes.
A: We are striving to keep students, faculty, and staff safe and, at the same time, offer quality instruction during the COVID-19 pandemic. In Fall 2020, due to social distancing and 50% room capacity requirements for Phases 2 and 3, we are offering only 25-30% of our courses face-to-face. Selected courses best suited for in-person instruction in nursing, health sciences, biology, chemistry, food science, and developmental mathematics will be taught on campus. Mathematics tutoring will also be available on campus. Strict safety protocols will be observed.
Q: Will the online classes will be pre-recorded versus interactive sessions?
A: Some sessions may be recorded, depending on the course and the instructor. Pre-recorded sessions are often a feature of asynchronous online sessions and can be accessed at any time. Student interaction with the instructor takes place by email, Canvas messages, Zoom meetings, or telephone conversations. In-person meetings in faculty offices are not permitted, since they are so small, but faculty can reserve conference rooms if needed.
The majority of our online classes, however, are not pre-recorded. They are accessed at specified times as synchronous sessions, just like face-to-face classes, and are typically on Zoom. Due to COVID-19, classes formerly offered as face-to-face converted to this format in mid-March. Students have the opportunity to communicate with their instructors during and after the Zoom sessions in addition to the ways listed above.
Q: Will the online classes be provided by University of Holy Cross instructors?
A: All online courses will be taught by highly qualified UHC instructors.
Q: Will the Fall Semester be shortened?
A: The schedule for the Fall Semester 2020 will not be shortened. However, after November 24, 2020, all face-to-face classes will convert to remote instruction. The reason for this is that the number of COVID-19 cases is expected to increase State-wide after travel and social gatherings take place during the Thanksgiving Holiday.
Q: Do you see things changing next semester (Spring 2021)?
A: We are in direct contact with the Louisiana Board of Regents and the Louisiana Association of Independent Colleges and Universities. If it is determined to be safe, we will return to our usual schedule in Spring 2021 where we will offer approximately 80% of our courses face-to-face.
Q: Are students allowed to go on campus to do group projects assigned by teachers or to have study groups? If yes, which phases allow this?
A: After Phase 3, it is likely that study groups will be permitted again on campus. Due to 50% of room capacity and social distancing requirements in Phases 2 and 3, there will be no accommodations for study groups in the library or other common areas. In the meantime, virtual meetings are recommended. Group projects may be conducted in clinical and laboratory settings, under instructor supervision, with strict adherence to safety protocols.
Q: If a student contracts COVID-19 in the dorm, are they going to be asked to leave or hospitalized?
A: The Campus Nurse is the designated UHC point person responsible for contact tracing, exposure notification, and all COVID-19 concerns. If cases of COVID-19 are identified in the Residence Hall, individuals who do not require hospitalization will be permitted to remain or will be assisted in finding alternative housing when returning home is not feasible. Services for those who remain in the Residence Hall will be coordinated by the Campus Nurse in consultation with local health officials. In Fall 2020, only single housing units are available to students. Persons contacting COVID-19 are directed to stay in contact with their local health care provider, monitor for worsening conditions, and self-quarantine.
Q: Is the school or Res-Hall getting the filtration system with the UV light or something like it to have extra filtration for everyone to fight against COVID-19?
A: Fresh air intake and filtration safety, as a mitigation to the COVID-19 virus transmission, meets or exceeds code in all buildings on the UHC campus. All air filters were replaced after the aerosol disinfectants were used. As an extra precaution, Residence Hall housing units have closed air filtration systems. UV add-ons to our current airduct systems are under consideration.
Q: What was done to make sure plastic bottles were not contaminated when the Café was disinfected?
A: At the time an aerosol disinfectant was used, the only beverages in the Cafe were behind glass cooler doors. All beverages in the coolers and all food in the kitchen have since been discarded. The contents of all vending machines throughout the building have been removed. Kentwood water cooler containers have been replaced throughout the campus. As an added measure, surfaces were wiped down after aerosol disinfectants were used.