University of Holy Cross

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Faculty FAQ

How can I scan materials required for class if I don’t have a scanner?

If you are using a mobile device, the best way to scan documents is through the Google Drive app. You can scan documents directly into Google Drive by tapping the “+” button in the lower-right corner of the home screen. When the menu pops up, select Scan or Use Camera. You will have to allow access for your camera.

Links to install Google Drive App

Android - https://play.google.com/store/apps/details?id=com.google.android.apps.docs

iOS - https://itunes.apple.com/app/google-drive/id507874739



You can also use Microsoft’s Office Lens  

Instructions for Office Lens Android
https://support.office.com/en-us/article/microsoft-office-lens-for-android-ec124207-0049-4201-afaf-b5874a8e6f2b

Instructions for Office Lens on iOS
https://support.microsoft.com/en-us/office/microsoft-office-lens-for-ios-fbdca5f4-1b1b-4391-a931-dc1c2582397b


How do I print with my UHC laptop?

The laptop has pre-installed drivers to help the printer function. Simply plugging in the printer as a USB or Network device and windows should be able to find the corresponding software.

If the laptop cannot automatically detect the printer. Simply, type the word “PRINTERS” in the Search Bar next to the Start Menu. Then click Printers & Scanners, which should open a dialog box with the option to “ADD A PRINTER OR SCANNER”. Once your device pops up, select it and follow the prompts.


Why do some students have video and some do not in Zoom?

  1. 1. Some students may be connecting with a device that does not have a webcam

  2. 2. Some students choose to turn the video off, if you want to share video in a ZOOM session, click the camera icon with the line through it and the camera will activate. The line through the camera should disappear like in the images below (Also, if you camera is not active, please see FAQ 6.):


  3. 3. If you are having issues with your camera on your laptop and you have access to a mobile device, you can use Zoom on your mobile device.  Install the ZOOM mobile app:

    1. IPhone and IPad: https://zoom.us/download#client_iphone
    2. Android: https://zoom.us/download#mobile_app


How do I add the Zoom link to my course?

Follow the directions linked below, entitled "Invite from the Zoom web portal”, skipping Step 2. After completing Step 3 to copy the invitation, create an Announcement in your Canvas course, paste the invitation there, and click “Save” to share it with your students:

https://support.zoom.us/hc/en-us/articles/201362183-How-do-I-invite-others-to-join-a-meeting


How do I activate the camera on my UHC Daktech laptop?

https://drive.google.com/open?id=1qFJdsaxoWmbCJNEWnuROCWDKQwVckjCr


How can I record my Zoom session for students that miss the session?

https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording#h_2b0b123c-d9e9-48bc-b0c6-3cd874ebc98a


Why does my laptop turn off if I don’t touch it for a while?

Your laptop is pre-setup to activate sleep mode when your machine is idle. This allows the laptop to enter into a standby mode to preserve energy.


How do I share and stop sharing my screen in Zoom? 

https://support.zoom.us/hc/en-us/articles/201362153-Sharing-your-screen


What can I do if the Zoom link does not open in Canvas?

If the Zoom link does not open in Canvas, go to https://uhcno.zoom.us/ and click JOIN.  This should allow you to enter a MEETING ID to enter your class.


How can I share documents and videos with students?

You can share them using your Google Drive:

In Google Drive you can drag and drop or click upload at the bottom right of your screen. (Recommendation: Make folders to organize, just right click in the body of Google Drive and click New Folder).

Once, you have uploaded your document, video, etc. simply Right Click then Click Share. This will open a dialog box to add the email address you would like to share your documents.

 

 

 

 


 
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A Ministry of the Marianites of Holy Cross: Educating Hearts and Minds

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